FAQ's

KiddoMoonStudio is not responsible for lost or stolen orders. We provide tracking for all orders purchase through our shop. If you experience any postal delivery issues please contact your local Post or Canada Post for resolution.

Custom fees and taxes are Buyers responsibility, By law KiddoMoonStudio can not alter the cost of your item to evade Customs taxes and fees. If you are unfamiliar with your countries customs policy please contact your local post office for clarity.

KiddoMoonStudio packs all orders with utmost care and protection to prevent damage to your item during shipment. However accidents happen and we are not responsible for damaged orders via shipment. If you wish to purchase shipping insurance please message us before placing your order.
KiddoMoonStudio items are one of kind and we do not offer returns, exchanges or replacements for lost, stolen or damaged shipped items.

All items in KiddoMoonStudio are pictured and videoed with as much detail as possible. We do not Photoshop and do not use filters nor alter our images. We do sometimes resize images to fit Etsy's image resolution. All images are taken under studio or natural lighting. Device screens can enhance coloring depending on your monitors configurations. If you are unsure with the images provided please message us and we are more than happy to send more images under different lighting.

KiddoMoonStudio items are one of kind handmade or privately mined crystals with limited inventory. We do not offer returns, exchanges or replacements for lost, stolen or damaged shipped items.

KiddoMoonStudio is a avid crystal collector and enjoys mining their own crystals. We also source Crystals from other Private Owners/Hobbyist and Small Family Owned Mines. We do not source or mine from large commercial companies. Many Crystal mines are operated with child labour or other unethical practices. The only way to know your crystals are 100% ethically sourced is by knowing the people that own and work the mines and visiting the mines yourself. Many crystal Sellers do not visit mines and take the word of wholesalers that they are ethically sourced when this information is not always transparent and truthful.

Readings FAQ's

What kinds of readings do you offer?

I offer four types of intuitive sessions:

Psychic Readings – for clarity, insight, and energy guidance on your current path.

Mediumship Readings – to connect with loved ones who have passed and receive their messages.

Soul Path Readings – to explore your spiritual purpose, gifts, and life direction.

Pet Readings – intuitive communication with your animal companions (living or passed).

How much does a reading cost?

I offer 60-90mins sessions and donation prices are $200 for 60mins and $280 for 90mins. Pet readings are 60mins and priced at $98.

Where does my donation go?

100% of all reading donations are given to charity.
Each month I choose a cause that aligns with healing, compassion, justice, or spiritual service—such as mental health support, Indigenous rights, women’s shelters, or animal rescue. At the end of each month, I share a donation update so you can see where the collective energy went.

Can I choose the charity?

To keep things simple and focused, I choose one charity per month that aligns with my spiritual values. However, if you have a cause that is deeply personal to you, let me know—I'm always open to suggestions for future months.

How do I book a reading?

You can book a reading via my website here. or send me a message  

How long is a session?

Upon your booking readings are 60 or 90 minutes, and sometimes can go over depending on the type of reading and what comes through. Pet readings are typically 60 minutes but can go longer if your pet is chatty and has a lot to say. 
Each session is intuitive and unique—I honor the timing Spirit guides.

Can I book multiple sessions or gift a reading to someone else?

Absolutely! You’re welcome to book follow-up sessions or gift a reading to a friend or loved one. Just let me know the recipient's name and contact info so I can connect with them directly.

What if I can't afford the donation right now?

No one is turned away for lack of funds which is why I offer affordable prices during my Guided Heart Project charity events. I believe deeply in accessibility and will always find a way to make space for those genuinely in need. To keep updated when I have charity event you can join my Newsletter or follow me on Instagram.